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Direct Aid Beta FAQs

Aseel's DirectAid Beta builds on Aseel's decentralized aid platform, which has served over 500,000 individuals since August 2021. It introduces Omid ID Cards for accurate beneficiary identification, the Atalan Network for on-the-ground support, and transparency via video documentation and emails. The process involves Send Aid, Track Aid, and receiving a distribution video for donors to witness the impact of their contribution.
It typically takes 12 to 48 working hours for the Atalan team to deliver an emergency package to the designated Omid ID holder across Afghanistan. However, the delivery can take longer sometimes due to unpredictable circumstances outside Aseel and Atalan's control.
Aseel charges a flat fee of 10% of the package's price for each delivery.
There are multiple emergency packages available that can be donated under the DirectAid Beta. The packages include a Large Family Food Package, an Emergency Small Food Package, an Emergency Package for Child, an Emergency Food Package, an Emergency Baby Care Package, and Donate and Let Aseel Decide. Other packages will be added to the DirectAid packages based on the need. For instance, the Emergency Winter Package will be added in winter.
You'll receive a series of emails to inform you about your aid package's status. These emails cover the preparation, pickup, delivery, and completion stages, ensuring you are continuously updated.