Go to the Aseel website or mobile application, choose your favorite product, find your desired seller, and select the item you want to purchase. You can buy your selected item right away by processing it at the checkout stage, or you can add it to the cart to place your order later.

After placing your order successfully, our sales team will get in touch. A tracking number for your order will be sent to track your order as it's shipped.

Most of the time, the tracking number is sent to the Customer email through which they have placed their order, and the Customer Team sends them once it is shipped; if you can not find the tracking number there, then you can always send an email to [email protected] where our Customer Support team will guide you further.

When an order is placed on the Website or in the app, our Customer Team receives the order and communicates with the relevant Sellers to ready the products. Once their order is ready and shipped, a confirmation email is sent to the customer, including the tracking number and link where the customer can track their order.

When you place an order on our website, you will have 24 to 48 hours to change your shipping address and inform us via email:[email protected]. After this time and once your order is shipped, it will be impossible to change your address.